There are three ways to add a customer to risk monitoring.
Configuring a webhook to a SmartFlow
In order to for information about customers to appear in Risk monitoring a webhook needs to be added to each of the SmartFlows that include the AML form.
To add a webhook, open the applicable SmartFlow and click on + Delivery Method.
Select Deliver by webhook
In the URL field, add: https://compliance.taktikal.is/api/webhooks/incoming
Next select the following events, AllSigned and Created.
Click Save.
Remember to Publish your changes.
Repeat the process for all the SmartFlows you want to connect to Risk monitoring.
Importing via excel
See the following articles with further directions.
Adding customers manually
Adding an individual
To add an individual click Add individual in the top part of the individuals tab of risk monitoring
Fill in all applicable fields for the individual.
Only the name is required, all other fields are optional, although some functionality may be restricted if information is missing. For instance, sending a SmartFlow will not be possible if email address and phone number are missing. Furthermore, the nationality and date of birth fields can reduce the likelihood of false positives for PEP lookups.
Once you have filled in the fields and clicked on add individual, their page is created and you are diverted to it, where you can add notes to the audit log, upload documents or assess the risk associated with the individual.
Adding a legal entity
To add a legal entity click Add legal entity in the top part of the legal entities tab of risk monitoring
Fill in all applicable fields for the legal entity
Only the name is required, all other fields are optional.
Once you have filled in the fields and clicked on add legal entity, it's page is created and you are diverted to it where you can add connected individuals (which we highly recommend), add notes to the audit log, upload documents or assess the risk associated with the legal entity.
Adding a connected individual
In order to send a SmartFlow, such as a due diligence form, to the legal entity, there needs to be at least one individual connected to the company with contact info needed for the signature type of the SmartFlow (email and phone number for Advanced and Standard, email for Qualified and Click to sign).
To add a connected individual click on Add individual in the Connected individuals section.
Fill in all applicable fields for the individual.
Only the name is required, all other fields are optional, although some functionality may be restricted if information is missing. For instance, sending a SmartFlow will not be possible if email address and phone number are missing. Furthermore, the nationality and date of birth fields can reduce the likelihood of false positives for PEP lookups.
Once you have filled in the fields and clicked on add connected individual, their page is created and you are diverted to it, where you can add notes to the audit log or upload documents.
The connected individuals section on the legal entity will now show the connected indivdual.